Terms and conditions
The online store www.recosi.net/nonprofits (“RECOSI”) is managed by RECOSI Irl Ltd, W4D Toughers Business Park, Naas, Co. Kildare Reg No. 539258.
General terms and conditions govern the online store www.recosi.net/nonprofits, the rights and obligations of the users and the online store and govern the business relationship between the customer and RECOSI.
The buyer is obliged by terms and conditions which are valid from the time of purchase (online order). The user is notified of the general terms and conditions before confirming the order and when he confirms the order he agrees that he/she is familiar with them.
1.Users and registration
Registration is mandatory on the website before making purchases. This website is for TT-Exchange eligible charities they can register with their Charity Commission Number.
If a user wants to change their e-mail address at a later time they need to send a request to firstname.lastname@example.org. Change of email address will be applied within 24 hours. The user will be notified about the change.
2.Access to information
RECOSI is obliged to give the following information to the customer before he is bound by any contract or offer:
- Information about the company RECOSI (Name and place of business, registration number)
- Contact information, which enables fast and efficient communication (e-mail, phone)
- Essential description of products (including after-sales services and warranty) and the validation period of this information
- Availability of products (each product, which is offered on the site, should be available within a reasonable period of time)
- Shipping terms and conditions
- Prices must be clearly defined and it must be clear whether they contain taxes and transport costs and other charges, and the validation period of this information
- The method of payment and delivery
- Validity of the offer
- Explanation of the appeal proceedings, including all the information on the contact person or department for contacts with customers.
Due to the nature of the online store, RECOSI is updating and changing products quickly. Offers are sent out to other customers based on demand. The validity of the offer is pre-defined. After the expiry of the offer may be on the customer’s wish to extend it, but changes might apply.
4.Prices of products
The price online is valid for all registered users on the RECOSI online store. Despite enormous efforts to ensure that the most up to date and accurate information, it may happen that the pricing information is incorrect. In this case, or if the price has changed RECOSI may have to cancel the sale. Prices may change without notice.
5.Ordering for TT-Exchange eligible charities
Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur then the online shop www.recosi.net/nonprofits cannot accept your order.
In the event of a mistake you will be contacted with a full explanation and with a corrected offer.
We can take your order via website, e-mail or telephone. Contract between customer and RECOSI is confirmed upon supply of goods. Contract (confirmation of the order) is saved on the server of the RECOSI online shop.
Shipment costs for TT-Exchange eligible charities are free of charge.
A coupon code provides a variety of benefits when buying through an online shop www.recosi.net/nonprofits and is limited in time. Active coupon codes can be advertised on the home page or via any other marketing media. How to use coupon code: Select the items you want to buy and put them in the cart. When you have finished adding items to the basket go to the cart. There is a space, where you can insert coupon code. The coupon is automatically applied to the full price of your order. Any remaining amount will need to be paid by the buyer. A coupon code is a unique code, which means that it can only be used once.
Currently we allow payment only via bank transfer & PayPal.
Payment upon the proforma invoice or quote to the following details:
Invoices Payable to: RECOSI
Bank: Bank of Ireland
Sort Code: 90-12-63
A/c No: 83890343
Bank Identifier: BOFIIE2D
Reservations of products are possible if based on a confirmed offer and as agreed with the customer & RECOSI. Reservations are valid for only 1 day, unless otherwise agreed.
For all TT-Exchange eligible charities shipping costs are free of charge. Our delivery partner is the company DPD. Dispatch is typically within 3 days of the order once the product is on stock in our central warehouse. Delivery time takes from 2 to 3 days to the customer’s facility.
Customer receive invoices either with a shipment or by emailed pdf. On the invoice are price, VAT and all other costs connected to the purchase. Customers must check all details before placing an order as RECOSI will not be responsible for incorrect information at point of ordering.
All stock is in ownership of the supplier RECOSI until the complete payment for the order is done.
12.Replacement of the order
Replacement of an order because of a customer mistake is at the cost of the customer.
13.Warranty on hardware
All hardware has a 12 month return to base warranty, which is listed on the website and is enclosed in each order. Original Invoice is valid as guarantee. The return to base shipping cost is the responsibility of the customer. Warranty does not include battery.
14.Your acceptance of these terms
By using the RECOSI online shop you have confirmed your acceptance of the policy and terms of service. If you do not agree to this policy, please do not use our online shop. Your continued use of the online shop following the posting of changes to this policy will be deemed as acceptance of those changes.
RECOSI Ireland Ltd, W4D Toughers Business Park, Naas, Co. Kildare
Ph. 028 7187 8760